Returns & Refunds

Legal Compliance:

This Limited returns and refund policy is in accordance with the EU Distance Selling Directive which came into force in October 2000 and is part of UK law under the Consumer Protection (Distance Selling) Regulations 2000. This law applies to all transactions within the UK where a customer does not meet the vendor. Contracts between businesses are not governed by these regulations.

Your rights as a customer:

In accordance with the law, you have a 7 day cooling off period in which you have the right to cancel your purchase and receive a full refund. You do not need to give a reason for cancelling your purchase. Should you choose to cancel, we will refund you payment in full within 30 days of your cancellation.

Should you wish to cancel your purchase within the 7 day cooling off period please email us at paul@punksoccer.com or write to us at:

Punk Soccer. 686a Knutsford Road, Latchford, Warrington, Cheshire. WA4 1JW

Please tell us your name and address and any order number to identify you order.

Refunds due to cancellation:

Should you cancel you purchase within this 7 day cooling off period, we will refund your payment in full. If you paid by credit or debit card from this website, your refund will be made directly to your card within 30 days of you cancellation from this website. If you paid by any other means, your refund will be made by cheque which will be posted to you within 30 days of your cancellation. All goods must be returned unused and in resalable condition.

Returns & refunds outside the 7 day cooling off period:

Refunds for unwanted goods will only be made where the goods are returned unused and in resalable condition. Unwanted goods must be returned to us within 14 days of delivery.

They should be returned within 14 days of delivery, unworn and undamaged to the following address:

Punk Soccer, 686a Knutsfor Road, Latchford, Warrington, Cheshire. WA4 1JW

We cannot accept liability for goods lost or damage during transit. You are advised tto wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to give us your name and address, and include the returns form correctly completed with your order.

Refunds for unwanted goods:

Providing that we receive unwanted goods in unworn and reasaleable condition within 14 days of delivery, we will refund payment for the goods. Orders placed by credir or debit cards from this website will be refunded directly to your credit or debit card.

Orders placed by other means will be refunded by cheque. These refunds will be made within 30 days of return of goods. If you need to return an order because of an error on our behalf or because of a defect, we will be happy to refund your postage charge, and your return postage costs. Otherwise you will be responsible for these charges and the cost of delivery.